Aftersales and support
Our support doesn’t end after the purchasing process! Once we’ve delivered your new GM Coachwork adapted vehicle our dedicated after sales support teams will be on hand to look after your warranty claims or technical support issues.
Free advice and support
As one of the UK’s leading specialists in wheelchair accessible vehicles, adapted cars for disabled drivers and a Motability Premier Partner, GM Coachwork is dedicated to not only designing and building the best range of adapted cars, but also to looking after our customers, keeping in touch and giving you ongoing support throughout the life of your vehicle.
As well as scheduled visits from GM Coachwork, you can contact us by phone, email or by our contact page whenever you need us.
Once you’ve had your car a few weeks we’ll get in touch to arrange a post-sale familiarisation check. We will double-check everything in your vehicle is working as it should and to ensure you are happy with the operation of the equipment. In the unlikely event that something needs changing our mobile engineers will carry out the repair at your home.
“I received quick and personal service in the supply of my Citroen Berlingo WAV and a resolution of a problem. Everything occurred at my home and the people who came out were helpful and courteous. Terrific service all round and highly recommend.”
GM Aftersales Support means you benefit from an annual inspection visit, carried out by one of our trained technicians. We will call you to arrange a suitable time to visit you at home and carry out a safety check on your wheelchair accessible vehicle covering key accessibility and vehicle components including:
- Wheelchair ramp
- Seating
- Front and rear wheelchair restraints
- Wheelchair user seat belt
- Winch (if applicable)
- Tailgate
- Lights and indicators
- Hand controls (if applicable)
GM Coachwork offer mobile servicing to all of our customers, whether it be for a wheelchair accessible vehicle or an adapted car for disabled drivers. We send our engineers out on the road to visit you at the most convenient time and will service, repair and complete fittings on your new WAV.
We can also provide demonstrations on newly fitted equipment. Find out more about our mobile support team and what it covers.
Yes we do! Our mobile support team of engineers is available, and will visit you at the comfort of your own home to do any repairs and fittings you require.
We offer a selection of how-to video demonstrations here on our website showing how the equipment and adaptations are used on our WAVs.
If you’re still unsure, our friendly team is just a phone call away and is available to assist with any questions on how to use the WAV features. To contact us, call 01626 244090.